The Global Ageing Network recently submitted a statement to the Independent Expert on the Enjoyment of all Human Rights by Older Persons specifically focused on business. It served as an opportunity to reinforce the fact that older persons participated in businesses and economic life as employees, employers, volunteers, board members, entrepreneurs, and consumers. Yet, age-based discrimination in employment and business participation remains widespread. As consumers of care, services and essential goods, there are often challenges with access, affordability, and transparency. As an example, acute shortages of affordable and appropriate housing are resulting in increased numbers of older persons who are under-housed or homeless.
The statement elaborated on the right to dignity, privacy, autonomy, and participation. Digital technologies are rapidly reshaping how older persons access services, manage finances, receive health care, and engage socially. And yet, many digital products are not designed with older users in mind. Limited digital literacy, sensory impairments, and language barriers can result in exclusion from essential services.
The Global Ageing Network advocates for universal design principles and human rights-based business practices. We support investments in workforce, including fair wages and training along with strong data protection.
As global populations age, the role of business in shaping older persons’ enjoyment of human rights will continue to expand. Providers of care and services occupy a critical position at this intersection and can contribute valuable insights into practical rights-based solutions.